MCX TVRIASO, S.L. openly states its intention to offer competitive services to all its customers. For this reason, it has implemented a quality management system within the organisation, whose main objective is to achieve the satisfaction expected by customers through established processes based on continuous improvement in its service of:
“Manufacture and repair of metal parts, and design and manufacture of components for metal structures and tools”
To meet the proposed objectives, the quality management system established by MCX TVRIASO, S.L., based on the reference standard UNE‐EN‐ISO 9001 and on the standards UNE EN 1090 – 1 and UNE EN 1090 – 2, rests on the following basic pillars set by Management:
- Ensuring the satisfaction of our customers and stakeholders with the company’s results, in everything related to carrying out our activities and their impact on society. Our stakeholders are customers, suppliers, partners and staff.
- Setting objectives and targets focused on evaluating quality performance and on the continuous improvement of our activities, as regulated in the Management System that develops this policy.
- Complying with the legal and regulatory requirements applicable to our activity, the commitments made to customers and all internal rules or guidelines to which MCX TVRIASO, S.L. is subject.
- Motivating and training all staff working in the organisation, both to perform their jobs correctly and to act in accordance with the requirements of the reference Standard.
- Maintaining smooth communication both internally, between the different levels of the company, and with customers.
- Participating in and supporting the continuous improvement of suppliers with regard to our product needs.
- Evaluating and ensuring the technical competence of staff, as well as their proper motivation to take part in the continuous improvement of our processes.
- Ensuring the proper condition of the facilities and suitable equipment, in line with the company’s activity, objectives and targets.
- Ensuring the continuous analysis of all relevant processes, making the appropriate improvements in each case according to the results obtained and the objectives set.
- Maintaining a factory production control system for the CE MARKING of metal structures that meets the applicable legal requirements.
These principles are embraced by Management, which provides the necessary means and gives its employees sufficient resources to comply with them, setting them out and making them public through this Quality Policy.
Courtesy translation. The original Spanish version prevails.
Signed: Susana Jiménez Domínguez
Management Representative
10/02/2020